ZenDesk - How to update a field on user/organization update -
i trying figure out how update zendesk custom field when user or organization has been updated. i've read through docs, i've tried can think of... no avail... below basics of want do:
when user or organization has been updated (there has function running record updates every time blur() field) want check custom checkbox on same record. problem is, can't find triggers when record updated (via zat app).
i tried using organization..changed:function(){}. worked set field, sort of. tried following code, checks box unchecks box??? thoughts @ on this? thanks!
events:{ 'organization.last_edited_by.changed':'markorgsend' }, markorgsend:function(e){ var organization=this.organization(); organization.customfield("update_checkbox",true); }
thanks insight how catch update/save action user/organization records.
what this?
'ticket.assignee.user.id.changed': 'markorgsend', 'ticket.organization.id.changed': 'markorgsend'
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